How to recover error transactions

1. Navigate to the Date and time frame that the error transaction took place on. (see Figure 1)
2. Select the error transaction. (see Figure 1)
3. Click “Recover”. (see Figure 1)
4. If you haven’t created the employee on Messenger yet, then the Add Employees screen will appear. Enter the Employee’s details and follow the other steps for creating a new employee. (see Figure 2)

Figure 1

Figure 2